Welcome to the Cooksongold Help Centre

Popular Questions

How do I return an item? Where is my order? How do I Click & Collect? How do I get in contact with Cooksongold? How do I trade in my scrap? Do you have a minimum processing charge for scrap items?
Orders and Payments
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Scrap
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Scrap

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About Our Scrap Process
FAQ's

FAQ's

What type of materials do you treat?
Can I watch my scrap being melted?
How much does your scrap pot weigh?
How much scrap can you fit inside a scrap pot or scrap bag?
How do I order a scrap pot?
My jewellery has stones in it do I need to take them out?
Can I scrap coins?

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