![](https://media.stonly.com/media/images/33b78103-1036-4c7c-928a-dc0b8249d6de.jpg?s=56de309617250c1cca51fde106fb4c1b31c5c905d5c39bde7b9c582fbf81b6e60e25473822f9d23f53fc577c16c679bc129e789c550dd4b03cf51200f0d89235e50a37b3fc04dee2b8b21b6be8121b6a9ff63eb8714c56eb97001cdcbfd66082fcfd04ed28bb855fb8a506f22d6b19ea&w=1280&h=1440&auto=format)
![](https://media.stonly.com/media/images/33b78103-1036-4c7c-928a-dc0b8249d6de.jpg?s=56de309617250c1cca51fde106fb4c1b31c5c905d5c39bde7b9c582fbf81b6e60e25473822f9d23f53fc577c16c679bc129e789c550dd4b03cf51200f0d89235e50a37b3fc04dee2b8b21b6be8121b6a9ff63eb8714c56eb97001cdcbfd66082fcfd04ed28bb855fb8a506f22d6b19ea&w=1280&h=1440&auto=format)
When I visit the store to collect my order, where do I go?
On arrival to our London store, go to collection counter which is signed and located at the rear of the store. In Birmingham you can head straight to any counter where a colleague will collect your order for you.