Welcome to the Cooksongold Help Centre

Popular Questions

How do I return an item? Where is my order? How do I Click & Collect? How do I get in contact with Cooksongold? How do I trade in my scrap? Do you have a minimum processing charge for scrap items?
Orders and Payments
Delivery and Returns
Scrap
Contact Us
Account Settings
Information and Safety
Stores
Precious Metal Casting
Products
Website Information
Environmental
Techniques and Guidance

Environmental

Climate Action
Ethical and Environmental Policy
Our Ethics

Our Ethics

Are your precious metals ethically sourced?
Are your Gemstones ethically sourced?
Are your Diamonds ethically sourced?
Do you have a supply chain code of practice?
How do Cooksongold support their employees?

Can't find what you're looking for?